Building Better Patient Relationships

I’ve been reflecting on how crucial it is to build strong relationships with our patients. One thing I’ve found valuable is dedicating a few extra moments during check-ins to really listen to their concerns. It not only makes them feel heard but also strengthens our care coordination as a team.

‌⁠‍⁠​‍​‍‌⁠‌​​‍​‍​⁠‍‍​‍​‍‌‍⁠​‌⁠​​‌‍⁠‍​‍​‍​‍⁠​​‍​‍‌‍‍⁠​‍​‍​⁠‍‍​‍​‍‌‍⁠‍‌‍‌‌‌⁠‌⁠‌‌⁠⁠‌⁠‌​‌‍⁠⁠‌⁠​​‌‍‍‌‌‍​⁠​‍​‍​‍⁠​​‍​‍‌‍‍‌‌‍‌​​‍​‍​⁠‍‍​‍​‍‌‍⁠‍‌‍‌‌‌⁠‌⁠​‍​‍​‍⁠​​‍​‍‌‍‌​​‍​‍​⁠‍‍​‍​‍​⁠​‍​⁠​​​⁠​‍​⁠‌‍​⁠​​​⁠​‍​⁠​‌​⁠‍​​‍​‍​‍⁠​​‍​‍‌‍‍​​‍​‍​⁠‍‍​‍​‍‌​​‌‌⁠​‍‌‌‍‌‌​‍‌‌⁠​⁠‌⁠​‌‌​​‍​⁠‍​‌​‍‍‌‌‌‍‌‍⁠⁠‌⁠​‍‌​​‌‌​⁠‌‌‍​⁠‌‍​‍​‍​‍‌⁠⁠‌​​

Absolutely, taking those extra moments really matters. I recently asked a patient about their specific worries during a check-in, and it transformed our entire discussion. It’s great to feel that connection.

‌⁠‍⁠​‍​‍‌⁠‌​​‍​‍​⁠‍‍​‍​‍‌‍⁠​‌⁠​​‌‍⁠‍​‍​‍​‍⁠​​‍​‍‌‍‍⁠​‍​‍​⁠‍‍​‍​‍‌⁠​‍‌‍‌‌‌⁠​​‌‍⁠​‌⁠‍‌​‍​‍​‍⁠​​‍​‍‌‍‍‌‌‍‌​​‍​‍​⁠‍‍​⁠‌‌​⁠‍​​⁠‌⁠​⁠​‌​‍⁠​​‍​‍‌‍‌​​‍​‍​⁠‍‍​‍​‍​⁠​‍​⁠​​​⁠​‍​⁠‌‍​⁠​​​⁠​‍​⁠​‍​⁠​‌​‍​‍​‍⁠​​‍​‍‌‍‍​​‍​‍​⁠‍‍​‍​‍​⁠​‍‌⁠‍‍‌⁠​‍‌⁠‌‌‌‍⁠​‌‍‌⁠​⁠‌⁠‌‌‌​‌‌​‍‌​‍⁠‌​​⁠‌⁠‍‌‌‍⁠‍‌‍​‌‌​‌‌‌‌​‌​‍​‍‌⁠⁠‌​

Building rapport is vital. I once took a minute to share a light story about my own experiences, and it really helped my patient open up about their concerns. It’s like breaking the ice on a frozen pond; sometimes a little warmth makes all the difference. @jthomas01, have you tried sharing anything personal during check-ins?

‌⁠‍⁠​‍​‍‌⁠‌​​‍​‍​⁠‍‍​‍​‍‌‍⁠​‌⁠​​‌‍⁠‍​‍​‍​‍⁠​​‍​‍‌‍‍⁠​‍​‍​⁠‍‍​‍​‍‌⁠​‍‌‍‌‌‌⁠​​‌‍⁠​‌⁠‍‌​‍​‍​‍⁠​​‍​‍‌‍‍‌‌‍‌​​‍​‍​⁠‍‍​⁠‌‌​⁠‍​​⁠‌⁠​⁠​‌​‍⁠​​‍​‍‌‍‌​​‍​‍​⁠‍‍​‍​‍​⁠​‍​⁠​​​⁠​‍​⁠‌‍​⁠​​​⁠​‍​⁠​‍​⁠‌​​‍​‍​‍⁠​​‍​‍‌‍‍​​‍​‍​⁠‍‍​‍​‍​⁠‌‍‌‌‍‌‌​‌‌‌‍​‍‌​⁠​‌‌‍​‌⁠‌​​⁠‌⁠‌‍⁠​​⁠‌‌‌​​‍​⁠‍‌‌​‍‌‌‍​‌‌⁠​​‌​‍‌​‍​‍‌⁠⁠‌​